Heuristic Usability Analysis

We do heuristic usability analysis and make actionable recommendations. Our usability testing reviews tell you exactly where your site's usability and customer experience fall short of business goals - something even good designers can miss. While there are no disruptive, big-bang solutions, there are holes you can plug right now, and we help you prepare a roadmap for fixes that need a design overhaul.

Our software usability engineering team runs your site/application through common and edge-case scenarios and tasklists, and documents every usability and customer experience issue seen. We sit with your developers to explain and prioritize the fixes. We listen to your marketing and business managers to understand market constraints, and prioritize.

Our Web 2.0 engineering teams build quick prototypes to demonstrate a benefit of change. They work with you to implement the fixes and develop a proposal for a future redesign to address the deeper usability and customer experience issues.

Cost and time vary depending on the depth and complexity of your site or web-based application, but usability review engagements typically last 6 to 8 weeks.

Get started. Sign-up for a Usability Review now!

Write to us and we'll deliver a proposal in a week. Improve your site/app's usability and customer experience.